MobileHelp Medical Alert System Cost and Pricing

The Fast Facts: MobileHelp’s Equipment and Pricing

*The activation fee is waived if you opt for a quarterly, semiannual, or annual payment plan.

A Closer Look at MobileHelp’s Systems and Value

MobileHelp offers a wide variety of at-home, on-the-go, and hybrid systems for most budgets. Their least expensive system, the MobileHelp Classic, starts at $19.95 per month, which is affordable compared to most of the competition. However, for a closer look at another affordable brand that, like MobileHelp, doesn’t skimp on quality, check out Bay Alarm Medical’s prices and packages.

Back to MobileHelp. You can add automatic fall detection to most packages (excluding MobileHelp Wired Home) for $11 per month. Read on for a breakdown of every MobileHelp system!

MobileHelp Classic

MobileHelp Base Unit

Starting at just $19.95 per month, the affordable MobileHelp Classic is $7 cheaper than the in-home landline option. This surprised us, as cellular systems typically cost $5 to $10 more per month than landline systems. MobileHelp Classic comes with a wearable button and a base unit that includes a two-way speaker. In an emergency, users can call for help by pressing either the base station or pendant button, connecting them to a live operator at a 24/7 monitoring center. In addition, the MobileHelp Classic offers optional fall detection for an extra $11 monthly fee.

With an impressive at-home range of 1,400 feet, MobileHelp blows other at-home systems from providers we’ve reviewed, like Medical Alert (which offers a range of 600 feet), out of the water. If you live in an area with solid AT&T coverage and you’re looking for a reliable at-home system that doesn’t require a landline connection, MobileHelp Classic is a great choice.

MobileHelp Wired Home

MobileHelp Wired Home, the company’s at-home landline system, starts at $26.95 per month. It operates just like MobileHelp Classic, except it needs to be connected to a phone jack. If you spend most of your time at home and live in an area with poor cell reception, the Wired Home system is a good solution, as it provides a reliable connection at a great value. In addition, its base unit is a bit smaller and less colorful than the Classic system, so it blends in well if you’re concerned about aesthetics. Its signal range from the base station to the wearable help button is a full 1,300 feet, so you’ll be covered throughout the house with no problem. However, one thing that this at-home system does not offer is fall detection.

MobileHelp Touch Classic

The Touch Classic is one product that sets MobileHelp at-home systems apart from the others on the market. It features a touch-screen tablet with advanced health and safety features. With these advanced features comes a higher price ($54.95 per month). Note that the system comes with a help button that an older adult can wear around their neck or on their wrist. If you are an older adult who sticks close to home, likes to use advanced technology, and doesn’t mind paying a bit extra, the Touch Classic is a great option.

MobileHelp Solo

MobileHelp On-The-Go Wrist Pendant

MobileHelp Solo is one of the company’s most affordable on-the-go options, starting at $41.95 per month. The mobile device can be worn like a necklace, so you can take it with you wherever there’s reliable AT&T service. It also comes with a small pendant help button, so if you don’t want to wear the larger system, you can throw it in a pocket and put on the pendant. Note that the range between the mobile device and pendant is 600 feet. The device includes two-way talk, GPS location tracking, and 24-hour battery life. Currently, the mobile device does not include fall detection. If you choose to purchase fall detection, it comes in the form of a separate neck pendant. If you want an all-in-one mobile device (including fall detection), consider the MobileHelp Micro, or read our review of Medical Guardian.

MobileHelp Micro

Some older adults may be sensitive to any perceived stigma of wearing a medical alert device.  If you are one of these individuals, the Micro might be for you. It is a sleek and discreet device, weighing in at only 1.8 ounces. It also includes GPS location detection, two-way talk, optional fall detection, and 24/7 protection while traveling near or far. The price for this system is $39.95 per month, which aligns with industry standards and makes it MobileHelp’s most inexpensive mobile system.

Mobile Duo

In our opinion, Mobile Duo offers the most bang for your buck. Instead of one MobileHelp Solo mobile device, charger, and help button, this system offers two. At $49.95 per month, it only costs $8 more than the MobileHelp Solo. Whether you need a second system for a spouse or a roommate, Mobile Duo lets you both stay protected at the same time, even when you’re apart. If we break it down, the cost comes to around $25 per person — a great deal!

MobileHelp Duo

The MobileHelp Duo, which costs $46.95 per month, is a hybrid system with the same base station and help pendant as the MobileHelp Classic and a MobileHelp Solo unit. If purchased separately, the two systems would cost a total of almost $62 per month. Whether you want this system to monitor two users or just want a system built for both in-home and on-the-go use, it’s a bundle that packs a lot of value.

MobileHelp Touch Duo

The MobileHelp Touch is a high-tech touch-screen system bundled with a MobileHelp Solo unit. At $54.95 per month, this system is pricier than the rest of MobileHelp’s systems, but it also offers the most advanced features. You can use the in-home touch-screen system to set medication reminders, play brain games, or call for help, and it’s even Bluetooth and Wi-Fi enabled.

At the same time, the MobileHelp Solo offers on-the-go protection. Just like the MobileHelp Duo, this system is an option for one or two users. For those who need more health and safety features or just want a sleeker, high-tech system, the MobileHelp Touch is a solid choice.

Add-on Accessories: Pricing and Features

MobileHelp offers a few accessories and features that can be added to any package. If you’re looking for a company with more add-ons, like jewelry pendants or smoke and carbon monoxide monitoring, you may want to consider other providers we’ve reviewed, such as LifeFone. However, we’ve found that MobileHelp covers the essential add-ons, and their rates are affordable.

MobileHelp Wall Button

How To Get the Best Deal With MobileHelp

MobileHelp’s systems are already affordable, but here are a few extra tips you can consider to save even more.

• Get MobileHelp Connect Premium. Connect Premium costs just $6 per month and comes with a boatload of perks. You’ll receive discounts on extra products and services, and you won’t have to pay the replacement cost for lost or damaged equipment, which could run up to a few hundred dollars. Connect Premium also locks in your monthly rates for two years, so you’ll never have to worry about a surprise on the next bill.
• Opt for the cellular in-home package. If you’re looking for an in-home system and you live in an area with reliable AT&T coverage, go with the MobileHelp Classic system. It’s $7 cheaper per month than the Wired Home system. While that doesn’t sound like a lot, you’ll save $84 per year, which adds up over time.
• Choose a quarterly, semiannual, or annual payment plan. By choosing one of these payment plans, you can avoid activation and shipping fees. Plus, you’ll receive discounted rates on one of these longer-term plans when compared to paying monthly.
• Use the referral program. If you refer someone to MobileHelp, they will reward you and your friend with a $100 service discount after the friend purchases a system and remains enrolled for at least 60 days.

Is MobileHelp Right for Me?

Over 3 million seniors in the U.S. own a medical alert system,1 so it’s clear the devices are a popular way to help older adults stay protected. But you may wonder, “Is MobileHelp the right company for me?” In our MobileHelp review, we found that the company offers affordable and reliable systems, a diverse product lineup with plenty of options, and an industry-leading monitoring service for spouses.

While we would recommend MobileHelp for several types of older adults, it’s our top pick for those who need a system built for two users. As we discussed earlier, MobileHelp’s two-for-one systems are highly affordable compared to companies that either charge an additional monthly fee for a spouse or require you to purchase two separate systems at full price. In addition, we recommend MobileHelp for the following groups:

• Users looking to bundle two systems
• Those who live in an area with reliable AT&T service
• Older adults who need an affordable at-home system
• Older adults who want a high-tech touch-screen alert system
• Individuals who need an at-home system with a large coverage range

Final Thoughts on Pricing and Value for MobileHelp

MobileHelp offers affordable protection, an exceptional range for their at-home systems, and monitoring for spouses. More than half of all American older adults live with a partner,2 so spouse monitoring is an essential feature. We love that MobileHelp has multiple two-for-the-price-of-one options that won’t break the bank. And with a 30-day money-back guarantee, MobileHelp makes it easy to test out their systems without any risk. While the company doesn’t offer a long list of add-on accessories, they focus on what truly matters — keeping you safe. Starting at just $19.95 per month, MobileHelp is a solid option for inexpensive, reliable protection.