Otofonix Hearing Aid Reviews
Otofonix offers affordable BTE hearing aids for mild to moderate hearing loss starting at just $149 per ear.
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In 2009, the FDA created a class of electronic devices called personal sound amplification products (PSAPs). The devices “are intended to amplify environmental sound for nonhearing-impaired consumers.”1 The original products available in the class were very basic. Over the years, the improved technical specs of the products have made them true over-the-counter (OTC) hearing aids, like those now available through providers such as Otofonix.
In this review, we’ll cover everything you need to know about Otofonix devices, including costs, features, mobile apps and how they stack up to the best hearing aids of 2025.
Not Interested in Otofonix? Check Out These Alternatives
Otofonix may not be one of the most well-known hearing aid brands, but it still offers competitive prices and products that are on par with most other OTC providers. If you are not impressed with what Otofonix offers or just want to see what else is out there, you still have plenty of other great options. Check out the best OTC hearing aids we have reviewed below.
Unboxing the Otofonix Devices
I was quite impressed with the overall build quality and packaging of Otofonix’s devices. The Sona fits into the slim tube behind-the-ear (BTE) category of hearing devices. That means the electronics sit just behind the ear, and the amplified sound travels down a small, thin tube to a silicone dome in the ear canal.
» Also Check Out: Best Behind-the-Ear Hearing Aids for Seniors
Otofonix offers only BTE devices, so if you’re leaning toward an in-the-ear (ITE) over-the-counter hearing aid, we recommend considering Eargo’s three in-the-ear devices. They are all small, discreet and similar in price to Otofonix.
Quick Tip: To learn more about the different styles of hearing aids, from BTE to in-the-canal (ITC), visit our hearing aid buyers guide.
| Unboxing the Otofonix Hearing Amplifier | |
|---|---|
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Pricing and Features for Otofonix Products
The Sona uses a No. 13 zinc-air battery, and it’s comparable in size and build quality to midlevel devices from leading hearing aid manufacturers such as MDHearing. The Sona costs $395 per pair. Otofonix prices fall on the lower end of the spectrum, particularly with their near-constant sales and seasonal deals. There are a few cheaper options, including MDHearing, which offers BTE and ITE models for just a few hundred dollars per pair.
» Save More: Best Cheap Hearing Aids for Seniors
Comparable models from some of the top-tier OTC hearing aid providers, such as Jabra Enhance and Eargo, cost two to three times more. Both Jabra Enhance and Eargo, however, offer higher-quality devices with more enhanced tech and features than Otofonix.
Still, Otofonix is far more affordable than most premium hearing aids I’ve reviewed, particularly prescription hearing aids. Phonak’s costs and Resound’s prices for top-tier devices, for example, can be up to $7,000 per pair.
Quick Tip: Check out our list of this year’s best hearing aids to compare Otofonix to other top options.
The Sona’s key features include Bluetooth compatibility, adaptive technology and what they call customized hearing. The features are handy for older adults who want a device that can be controlled and adjusted from their phone.
» Related Reading: Best Cell Phones for Seniors
After unboxing the devices, I installed the smartphone app and ran through the app-based hearing test, which is delivered through the hearing aids.
The app provides a nice interface to adjust volume and select from the four preset programs (Conversation, Restaurant, Traffic and Outdoor). The programs are designed to address the needs of the average user as they move throughout their day. Below are screen captures I took while using the app. Overall, I found that the app was straightforward, and my test results were easy to interpret.
| Using the Otofonix App | |
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Overall, the Sona is best for those with mild or moderate hearing loss and users who want a BTE device with advanced OTC features such as Bluetooth connectivity and a handy companion app.
» Connect Your Devices: Best Bluetooth Hearing Aids
In addition to the Sona, Otofonix offers the Groove ($449 per pair), Helix ($399 per pair), Encore ($375 per pair), Elite ($249 per pair) and Revive ($499 per pair). Each model varies in its hearing tech and features, but most models feature directional microphones, noise reduction and digital sound processors. The Encore and Helix models have a telecoil that allows users to access hearing loops and other inductance systems, making them best for those who enjoy concerts or movies at the theater.
| Otofonix Models | |
|---|---|
Elite |
Revive |
Encore |
Helix |
Groove |
Sona |
Warranty, Returns and Customer Service
All Otofonix devices have a one-year warranty and a 45-day money-back return option. Hearing aids typically take some getting used to, so it’s nice to have the warranty and return window. This is pretty average for the industry, but a few OTC providers offer more extensive coverage. Jabra Enhance, for example, has a three-year warranty and 100-day free trial. You can check out our Jabra Enhance review to learn more.
Did You Know? Johns Hopkins Medicine recommends that older adults get a hearing test at least once per year.2
The Otofonix website provides a comprehensive FAQ page and a nice collection of captioned videos that address potential customers’ most common problems and questions. Users can also purchase replacement domes, tubes and batteries on their website. I found the website lacking in information, however, especially compared to other OTC providers I’ve reviewed, such as Eargo.
Otofonix offers an additional one- or two-year protection plan for $54.99 to $249.99 up front, depending on the model and length of protection. The plan covers damages, including regular wear and tear,3 but I could not see any coverage for lost devices on their site. That may not be a deal-breaker, but it’s something to consider, especially if you’re known for misplacing your devices. No judgment here; we’ve all been there!
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Otofonix vs. the Competition
We won’t beat around the bush: Otofonix is not a top-shelf hearing aid brand. It has some solid products at bargain prices, but it’s important not to get tempted by cost alone. How does Otofonix stack up against the competition? I took a look at three of the brand’s biggest competitors to see how they compare.
| Otofonix | Jabra Enhance | Eargo | MDHearing | |
|---|---|---|---|---|
| Starting price | $249 per pair | $995 per pair | $799 per pair | $297 per pair |
| Best for those who want | Affordable BTE hearing aids | Advanced, rechargeable BTE hearing aids | Affordable invisible or earbud-style hearing aids | Affordable ITE and BTE hearing aid options |
| Free trial | Yes, 45 days | Yes, 100 days | Yes, 45 days | Yes, 45 days |
| Hearing loss levels | Mild to moderate | Mild to moderate | Mild to moderate | Mild to moderate |
| CROS available | No | No | No | No |
| Bluetooth | Yes | Yes | Yes | Yes |
| Tinnitus solutions | Yes | Yes | No | No |
| Mobile apps | 1 app | 2 apps | 2 apps | 1 app |
| Battery types | Rechargeable and disposable | Rechargeable and disposable | Rechargeable | Rechargeable and disposable |
Our Methodology
How We Researched Otofonix Hearing Aids
Our resident audiologist, Dr. Brad Ingrao, got hands-on experience with the Otofonix Sona. We spoke with him at length about his impression of the device and got feedback from his patients concerning other Otofonix products. Our tech team also spent over 50 hours researching the latest products, features and prices offered by Otofonix. Here’s what our research process looked like for Otofonix:
- We conducted a hearing test via the Otofonix app, comparing our results to in-person evaluations from an audiologist.
- Our team discussed Otofonix, including its advantages and limitations, with Dr. Ingrao and his patients.
- We tested the provider’s mobile app, focusing on its usability for older adults.
- We contacted Otofonix customer service to ask questions and evaluate the overall quality of care.
The Factors We Used to Evaluate Otofonix
Dr. Ingrao helped us learn about the tech and features that make Otofonix hearing devices stand out. Combining his insight with our own research and feedback from patients, we evaluated Otofonix based on the following factors:
- Product lineup: We always favor providers that offer more choices to seniors with hearing loss. Otofonix has only BTE-style hearing aids, but it offers different models with unique features and price points.
- Hearing technology: Otofonix is not leading the way with hearing aid technology, but it offers the basics that most older adults with mild to moderate hearing loss need to amplify sound, reduce background noise and identify voices. Several models even include more advanced tech such as telecoil and Bluetooth connectivity.
- Mobile app: We try mobile apps from every hearing aid provider we review. Although Otofonix doesn’t offer a lot of bells and whistles in its mobile app, it does allow you to conduct hearing tests and adjust the volume and environment programming with compatible devices.
- Bluetooth connectivity: Bluetooth connectivity is not always available with OTC hearing aids, but Otofonix offers several models that have reliable Bluetooth for streaming music, watching TV or taking a phone call.
- Brand reputation: Brand reputation is very important, because it shows that a hearing aid provider delivers quality products and service.
Why Trust Us?
Our team of tech experts tries the latest gadgets and devices for older adults each year. We’ve logged hundreds of hours testing and reviewing hearing aids from dozens of brands.
In addition to our hands-on research, we work alongside experts with decades of experience prescribing hearing aids and helping older adults with hearing loss. Dr. Ingrao has firsthand experience with the brands we discuss, including Otofonix.
The Bottom Line on Otofonix
Otofonix is worth a look, assuming you keep your expectations in line with what the provider offers. We see Otofonix as a great gateway device to give the right person a positive-value experience with simple hearing improvement. Then, if needed, you can upgrade to a more advanced hearing aid.
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National Library of Medicine. (2016). Hearing Technologies: Expanding Options.
Johns Hopkins Medicine. (2025). Baseline Hearing Test.
Otofonix. (2023). Protection Plans.