What’s New with Phonak?

Phonak has long been an innovator in hearing technology, and the company’s Lumity technology represents a leap forward in user experience. Phonak pioneered utilizing directional microphone technology to help users separate the speech they want to hear from distracting background noise. This technology is one of the many reasons I recommend Phonak to my patients, and I’ve personally experienced how well these devices perform when background noise is present.

Phonak also offers industry-leading remote microphones that pair with their hearing aids to help further separate speech from other noise. That’s why Phonak is my go-to recommendation for those who struggle to hear in settings with background noise.

Some of Phonak’s other key features include:

• Lithium-ion rechargeable batteries
• Integrated Roger receivers in some models
• Direct streaming to both Apple (iOS) and Android devices
• AirStreamTM technology for TV and Audio streaming

Not new, but significant:

• Binaural Voicestream Technology allows the two hearing aids to exchange information. It allows for convenience features like synchronized volume and program control (adjusting one hearing aid makes the identical change on the other side). More importantly for communication, this feature allows the hearing aids to determine which ear has more speech and then copy that cleaner signal to the other hearing aid. It reduces the adverse effects of background noise (Speech in Loud Noise), wind (WindBlock), and reverberant rooms (EchoBlock). Some of these features are only available in higher technology levels, but the basics of synchronized controls are available across levels.

Current Lumity Models

Lumity is available in several styles and models, along with a special series exclusively for kids called Sky. Lumity Sky BTE hearing aids utilize Phonak’s cutting-edge SmartSpeech technology to identify and prioritize speech clarity and understanding. Like every Lumity hearing aid, they reduce listening effort, so your child can focus on their environment instead of their hearing. They have a tamper-proof design and are water and dust-resistant. They’re Bluetooth-enabled and come in lots of cool, kid-friendly colors.

The Audéo Lumity receiver-in-the-canal (RIC) and Naída Luity behind-the-ear (BTE) versions are available with traditional zinc-air or rechargeable batteries.

Here's a quick look at some of Lumity’s form factors.

Audéo Lumity Receiver in the Canal (RIC)	Key Features and Benefits
Audéo Lumity Receiver in the Canal	For mild to profound hearing loss Utilizes SmartSpeech technology to make hearing easier in noisy and quiet environments SpeechSensor algorithm identifies the direction of the main speech signal Comes in disposable battery and rechargeable options Tracks health data through the MyPhonak app Universal connectivity for easy streaming Waterproof and sweatproof models

Naida Lumity Behind the Ear (BTE)

Key Features and Benefits

Naida Lumity Behind the Ear (BTE)

Phonak’s most powerful hearing aid for mild to profound hearing loss Utilizes SmartSpeech technology for easy conversational listening in noisy environments Speech Enhancer lets you easily hear soft speakers in quiet environments from a distance Universal connectivity with Bluetooth-enabled devices Syncs to the MyPhonak app Telecoil Rechargeable options available Connects to Roger Wireless Microphones

Sky Lumity Behind the Ear (BTE)	Key Features and Benefits
	Prioritizes speech comprehension Uses AI to identify sounds in the environment Lightweight and durable Wide range of colors from hair-blending to fun and bright Able to fit hearing loss from mild to profound Manual onboard controls Tamper-resistant LED indicators show hearing aid status Can be used with Roger Microphones

Pricing and Technology Levels

Phonak offers Lumity across four technology levels designed to match the needs of a user's lifestyle. Below are my thoughts on each, followed by a chart showing which features are included in each level. Phonak prices are nearly impossible to cite in a review like this because of geographic availability. Depending on the technology level and location, you can expect to pay between $1,000 and $3,750 per instrument.

“Essential” devices (Lumity 30) provide a good, solid hearing aid for many people for whom cost is an issue. I see two distinct use cases for this technology level. The one often promoted by the industry is for the “stay-at-home patient” with mundane listening needs. While I’ve had some of these in my practice, the number of folks who never or rarely venture into challenging listening environments is minuscule.

On the other hand, plenty have great difficulty with background noise and reverberation and can’t fork over $3,000+ per ear for hearing aids. In this case, I use the “system” approach, where we add extra accessories to help improve hearing. Even an “Essential” level product will work well in quiet settings. Coupled with a decent remote microphone like the Phonak Roger Select or a simpler solution like enabling a Telecoil for a looped house of worship, the user gets much more bang for the buck.

“Standard” products (Lumity 50) add a few more convenience features like the ability to hear a phone call in both ears (DuoPhone) and a few more “channels” for me to adjust (12 versus eight in the Essential). This level also adds more ability to separate speech from background noise, called “SNR Boost.” In clinical practice, this little bit did help enough people that I usually dropped the Essential level and adjusted my markup to make the “Standard” product the entry-level. These also work well in that “system” approach.

“Advanced” hearing aids (Lumity 70) start using the Binaural Voicestream features by adding WindBlock, NoiseBlock, and an exceptionally fast-acting reduction for sharp, loud sounds like slamming doors called SoundRelax. The channels increase from 12 to 16 channels – the price follows suit.

“Premium” devices (Lumity 90) have 20 channels and add “EchoBlock” to the Marvel 70 feature set. The price increases, but it’s always been hard to measure significant differences in my patients with this feature. That said, some people like to have the top-of-the-line and can pay for it, so this level usually sells quite well in more affluent markets.

If you are a veteran eligible for general VA medical care, you are eligible for premium-level hearing aids from Phonak at no cost. The same holds for five other notable manufacturers. Also, you are eligible for any needed accessories like Roger microphones and media streamers. You do not need a service connection for hearing. All you need to do is report to a VA medical center with audiology and establish eligibility.

You don’t require a primary care physician or referral. They will complete a means test, and if your income is over a certain level, there may be a co-payment for the test and fitting, but the hearing aids themselves are an entitlement benefit. One-year warranties are standard, but many dispensers offer up to three years. If they don’t include it, you can purchase this as an add-on, which I recommend.

My History With Phonak

I was first exposed to hearing aids from my Uncle Angelo, who worked in my father’s pharmacy after losing his hearing to a near-fatal mastoid infection. Between stocking shelves and being one of the first pharmacy technicians, he sold and serviced hearing aids. I started graduate school for Audiology in 1988. I started an externship the next year and was handed a Tupperware container with eight hearing aids. My task was to get the “ears” of a prominent deaf family back up and running after the summer. Phonak made all eight models. None of them needed more than a good cleaning. Phonak has been one of my go-to brands for my patients over the decades.

The Bottom Line

In my long history working with Phonak products (I fit my first one in 1988), I've yet to find a patient who couldn't mesh well with a Phonak hearing aid. Other manufacturers have many of the same features, but Phonak's done it longer, and their clinical data is impressive. They are also well-made, reliable, and durable.

Another big plus for Phonak is its sizeable market penetration.1 Because Phonak hearing aids are everywhere, including the Phonak-owned chain Connect Hearing, it’s usually not hard to find a local dealer to help out in a pinch when traveling, even abroad.

People frequently ask me what the “best” hearing aid is. There’s no clear-cut answer, but in my nearly 30 years of clinical practice specializing in difficult-to-fit hearing loss, Phonak is almost always on the shortlist.

Watch my video below if you’re still trying to decide if Phonak is right for you. I offer tips for finding the right hearing aids, compare top brands, and discuss my experience with Phonak.