Widex Hearing Aid Reviews
Widex offers high-quality prescription hearing aids for all levels of hearing loss and excellent solutions for musicians.
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In 1956, Widex began making hearing aids with a sleek, chrome-cased design. They were the first out of the gate with a commercially viable digital hearing aid, the Senso, in 1996.1 While other manufacturers like ReSound and Starkey quickly followed up with their own digital instruments, Widex was unique in that they focused nearly 100 percent of their marketing on this new “best in class” device.
The Senso was a major paradigm shift for my patients, as it allowed them to hear a much wider range of sound, including softer sounds. Amplifying these very soft sounds presents challenges, but Widex figured it out and has used this basic algorithm since then. They are also one of the leaders in the use of digital scanning and 3D printing in hearing aids, which is great for patients whose ears don’t conform to standardized hearing aid sizes. While Widex didn’t make SeniorLiving.org’s list of the best hearing aids of 2025, they are one of the runners-up. Read on to learn about my personal experience with Widex and who their hearing aids are best for.
Testing out Widex Moment hearing aids
How Does Widex Compare to Other Brands?
While Widex is a great brand, it may not be for everyone. This is especially true if you’re budgeting on a fixed income and need new hearing aids. Widex products tend to be more expensive than many of the best over-the-counter hearing aid providers like Jabra Enhance and MDHearing, and prices can vary substantially from one location to the next. If you want to know exactly how much your hearing aids will cost ahead of time or you’re interested in learning about some less expensive options, view our top affordable hearing aids below.
Widex Hearing Aid Lineup
Widex’s current product lines include Evoke, Moment, Moment Sheer, and SmartRIC. The Moment is Widex’s flagship line, but I’ve fit several Evoke hearing aids. This review will focus primarily on the Evoke and its current accessories.
Pro Tip: Want to find prescription hearing aids that offer more styles and condition-specific apps? Check out our comparison of Widex vs. Starkey to learn more!
Widex Moment
If you’re looking for a behind-the-ear (BTE) hearing aid with rechargeable batteries, Moment and Moment Sheer are both great options. Moment is Widex’s first rechargeable BTE model, and they have a run time of up to 37 hours. The Moment Sheer is a sleeker variation on the traditional Moment model with up to 29 hours of battery life on a single charge, but it only comes in the BTE style. Moment has ITE options for older adults who want less visible hearing aids.
» Related Reading: Best Invisible Hearing Aids
Widex Evoke
Widex Evoke is available in all styles, from BTE to in-the-canal (ITC). This range of products is appropriate for people with hearing loss ranging from mild to profound. The Evoke hearing aids are wireless and some of them (models marked “D”) are “made for iPhone,” allowing direct streaming to Apple smartphones and tablets.2 These direct-to-iPhone devices are also compatible with the Evoke smartphone app.
FYI: Widex prices vary by location, dispenser, and your chosen device. However, they tend to be on the pricier side, with most models costing a few thousand dollars per ear.
Widex Evoke
The non-iPhone versions of the Evoke are compatible with the “Tone Link” app, which uses an ultrahigh frequency tone to control the hearing aids.
Evoke aids have a full range of contemporary features, including directional microphones to reduce background noise, frequency lowering (called Audibility Extender) to allow those with very poor high-pitch hearing to access those sounds, multiple programs, and a tinnitus management feature called Zen.
Did You Know? Approximately 50 million U.S. adults struggle with tinnitus.3
Widex Accessories
These hearing aids are compatible with a wide range of accessories collectively known as DEX.
COM-DEX
COM-DEX is a small, wireless “rebroadcaster” that accepts Bluetooth signals from phones, tablets, or other audio sources and converts them to the proprietary Widex wireless protocol. When worn around the neck, this allows you to hear these signals in both ears and be “hands-free” with phone calls. The COM-DEX also receives input from the COM-DEX Remote Mic. Bluetooth-compatible hearing aids and accessories are great for older adults who like to stream videos or listen to music and want to avoid distortions or sound delays.
» Also Check Out: Best Bluetooth Hearing Aids
COM-DEX Remote Mic
The COM-DEX Remote microphone clips onto the person speaking and wirelessly transmits their voice to your COM-DEX, and then to your hearing aids. This position minimizes background noise and reverberation to improve speech understanding. It's very easy to use and provides a fairly affordable solution to the biggest problem people with hearing loss have. This accessory offers up to eight hours of streaming time.
TV-DEX
The TV-DEX base connects to your TV’s audio output and transmits to the TV-DEX pendant, which you wear around your neck or place nearby on a table or chair arm. I’ve used this accessory with many of my patients with success. Depending on the connections of the TV, it can be a little tricky to get working, but Widex provides good support for both the dispenser and the end user.
Quick Tip: Check out our in-depth guide to hearing aids to learn everything you need to know before purchasing a pair.
As with other TV streaming devices, TV-DEX overcomes the negative effects of distance, reverberation, and background noise on speech intelligibility.
TV-DEX
RC-DEX
The RC-DEX is a small, simple remote control used to adjust the volume and program settings of your hearing aids. It's about the size of an automobile key fob, and I haven’t had any significant issues with them over the years. This same functionality is available in a smartphone app.
RC-DEX Remote
TV Play
Widex's next-generation TV device is called TV Play. It's built on the 2.4 GHz wireless platform and is currently compatible with Evoke and Moment hearing aids.
Widex TV Play
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Who Are Widex Hearing Aids Best For?
In addition to audiology, I’ve been a serious hobbyist musician since high school. This led me to subspecialize in hearing loss prevention and treatment for musicians. One of the biggest challenges with hearing aids and music is that digital hearing aids tend to limit the amount of processed sound to optimize battery life.
» Related Reading: Best Rechargeable Hearing Aids
Beginning with their Dream line and continuing with the Moment and SmartRIC lines, Widex has had the widest dynamic range of sound. It’s my go-to when I fit a performing musician. This wider range allows musicians to hear their voices and instruments with much less distortion than other products on the market. The evolution of digital processing and the move toward lithium-ion rechargeability is narrowing the field, but I still like Widex for this population.
Smartphone Apps
Widex provides several ways for tech-savvy users to interact with their hearing aids. Made for iPhone devices have dedicated apps that allow users to not only control volume and select programs but also fine-tune and save custom programs. I have used the Evoke app with patients and just test-drove the demo mode of the Moment app for this review. My user perception is a bit skewed since I’m somewhat of a superuser, but in my clinical practice, my patients have found the Evoke app to be well-designed and reasonably intuitive.
» You Might Like: Apps for Seniors (Tech-Savvy or Not)
In running through the demo version of the Moment App, it appears to be very similar to the Evoke App in terms of functionality, so I expect it to have the same positive user response.
Widex Evoke App
Widex Evoke App
Widex Moment App
Widex Moment App
The rest of the Widex line can use the Tone Link App, which communicates to the hearing aids using an ultrahigh frequency chirp. This app provides basic volume, program control, and program selection.
Widex Tone Link App
Widex Tone Link App
Tinnitus Management
Widex provides a tool kit called Zen in most of their hearing aids, including the current line, to address tinnitus. Their approach is a well-researched balance of education, sound therapy, and relaxation. The idea of Zen is not to mask tinnitus but to provide an alternate sound that elicits a neutral or positive emotional response to counteract the negative emotion usually tied to tinnitus. I like Zen because the user can select different sounds and adjust them depending on the quality and loudness of tinnitus at any given time. Zen can be activated and adjusted from within the hearing aid-specific app or in a stand-alone Zen app.
FYI: Living with tinnitus? Visit our list of the best hearing aids for tinnitus to find the right device for you.
Widex Zen App
Remote Care
Similar to other prescription hearing aid manufacturers like Starkey and ReSound, Widex offers the ability for your hearing care professional to make adjustments remotely. Their approach is a little different in that they require a dedicated programming interface (Remote Link) which your dispenser loans you. Customers can ask about remote assistance at the consult or fitting, and they’ll be provided with the Remote Link at the fitting. After a few remote adjustments, the fitting is “dialed in,” and the Remote Link is returned.
» Compare Providers: Widex vs. ReSound
I like the fact that this provides a greater degree of fitting options, but I do find the logistics of the device a bit cumbersome.
Widex Remote Care
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Our Methodology
Our team of audiologists have prescribed Widex hearing aids for many years. In this photo, one of our audiologists, Dr. Ruth Reisman, is testing and customizing a pair of Widex hearing aids for her patient.
How We Researched Widex Hearing Aids
Our tech team spent more than 50 hours researching Widex hearing aids and working directly with our resident audiologist, Dr. Brad Ingrao, to evaluate the strengths and weaknesses of the brand. Here’s what our process looked like when researching Widex:
- We completed the brand’s online hearing test, comparing our results to in-person evaluations from an audiologist.
- We discussed Widex and its offerings with licensed audiologists and their patients.
- We downloaded the mobile apps from the Apple and Google app stores. Our team evaluated the simplicity and benefits of each Widex app.
- We contacted customer service several times to evaluate the quality of care by phone, mobile app, and online chat features.
The Factors We Used to Evaluate Widex
We based our evaluations on feedback from audiologist Dr. Ingrao, patient reviews, and conversations with the provider’s customer support staff. More specifically, we evaluated Widex using the following criteria:
- Product lineup: It’s important to consider what hearing aid options a brand offers in terms of style, hearing loss level, and specific functionality. Widex has multiple styles and models, giving seniors various options to choose from.
- Hearing technology: Hearing aid technology has advanced rapidly in the last decade alone. Nowadays, prescription hearing aids from providers like Widex offer more advanced tech, like Bluetooth connectivity and AI optimization, to address specific issues like tinnitus or single-sided hearing loss.
- Mobile app: An app gives users the ability to adjust the volume, program settings for particular sound environments, and even connect with hearing care professionals. We evaluated the quality and usability of apps from Widex.
- Bluetooth connectivity: Bluetooth streaming allows you to hear calls, videos, or other audio from your smartphone directly through your hearing aids. Widex offers Bluetooth connectivity. Having Bluetooth is particularly important for seniors with spotty Wi-Fi or cellular connectivity, as Bluetooth doesn’t require the internet to connect your devices.
- Brand reputation: Brand reputation is extremely important, as it shows that a hearing aid provider delivers quality products to consumers. Based on our research, Widex is among the best prescription hearing aid brands on the market.
Why Trust Us?
Our team of tech experts tries out the latest gadgets and devices for seniors each year. We’ve logged hundreds of hours testing and reviewing hearing aids from dozens of brands.
In addition to our hands-on research, we work alongside experts with decades of experience prescribing hearing aids and helping seniors with hearing loss. Our resident licensed audiologist, Dr. Brad Ingrao, has firsthand experience with the brands we discuss, including Widex.
Final Thoughts
Widex remains one of the major players in hearing aids internationally. Even after their recent merger with Signia, another provider I’ve tested, into WS Audiology, the Widex brand remains and is expected to for the foreseeable future. I’ve always found their products to be well-built, reliable, and very effective at addressing a wide range of hearing loss. They have all the features that I look for, including direct streaming to the iPhone in some models, wireless accessories, frequency lowering for high-frequency losses, and telecoils. They excel in app development, both in terms of functionality and design. Their inclusion of remote assistance earns them good marks as well.
As mentioned earlier, Widex is my go-to for performing musicians, but I am also comfortable with them for anyone with hearing loss from mild to profound. They should certainly be on the list to check out for both first-time and experienced hearing aid users.
NIH. (2007). A Historical Perspective on Digital Hearing AIDS: How Digital Technology Has Changed Modern Hearing AIDS.
Apple. (2024). About Made for iPhone, iPad, and iPod Touch Accessories.
NIH. (2023). Characterizing the Most Popular Tinnitus Inquiries: Is Tinnitus Incidence on the Rise Since COVID-19?
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