Mutual of Omaha Medigap Plans Review
Mutual of Omaha Medigap plans offer excellent customer service, household discounts up to 12 percent, and guaranteed renewal.
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Mutual of Omaha has been administering Medicare since its inception. Founded in 1909 and one of the top Medigap carriers, Mutual of Omaha offers plans in all states (except Massachusetts). It’s especially popular for speedy claims payments. In 2023, the company paid out nearly $7.1 billion in benefits. But there are some cons, like higher premiums and limited plan options.
Our team spent over 50 hours researching Mutual of Omaha’s Medigap plans and speaking to customer service representatives to get a better understanding of their offerings. We’ve broken down the company’s most important plan benefits, downsides, prices, and how to navigate buying a policy.
The Pros and Cons of Mutual of Omaha
Pros About Mutual of Omaha
- Fast claims fulfillment
- Guaranteed renewal
- Up to a 12 percent household discount
- A+ credit and Better Business Bureau ratings for customer satisfaction
- Available in most states
Cons About Mutual of Omaha
- Above-average premiums
- Limited plan options
- Frequent premium hikes
- Not available in Massachusetts
Overview of Mutual of Omaha’s Medigap Plans
The Mutual of Omaha representative we spoke with informed us that the carrier offers between 4 and 7 Medigap plans in most states; this includes Plan A, Plan F, Plan G, High Deductible Plan G, and Plan N. Plans come with extras such as hearing, vision care, discounts on a variety of healthy living products and services, and access to thousands of gyms and fitness locations (for a fee).
| Plans | Benefits |
|---|---|
| A, F, High Deductible F*, G, High Deductible G | Medicare Part A, Medicare Part B, and hospice coinsurance. Covers an extra 365 days after Medicare benefits are used up |
| F, High Deductible F*, G, High Deductible G, N | Skilled nursing facility coinsurance |
| F, High Deductible F*, G, High Deductible G, N | Medicare Part A deductible |
| F, High-Deductible F | Medicare Part B deductible |
| F, High Deductible F*, G, High Deductible G, | Medicare B excess charges |
| F, High Deductible F*, G, High Deductible G, N | Foreign travel emergency |
| N | After copay ($20 doctor visit / $50 emergency room), Medicare Parts A, B, and hospice coinsurance |
* As of Jan. 1, 2020, Plan F and the High Deductible Plan F are only available to applicants who became eligible for Medicare prior to 2020.
Which Mutual of Omaha Medigap Plan Is Right for Me?
Because Mutual of Omaha offers fewer plans than other companies we’ve reviewed, like Aetna, it might be a bit easier to choose a plan. However, if you’re looking for more variety, you may want to consider other popular carriers, like Humana, Aetna, or Blue Cross Blue Shield. We’ve outlined our recommendations for Mutual of Omaha’s various Medigap plans so you can find the one that’s right for your budget, health condition, and lifestyle.
Seniors Who Need Basic, Comprehensive Coverage
Medigap Plan A (not to be confused with Medicare Part A) is the most basic Medigap insurance you can buy. All carriers are required to offer it. While it’s typically the least-expensive plan, Mutual of Omaha’s price is higher than some other options. Plan A covers leftover costs from Medicare Parts A and B, plus additional coverage for 365 days after the Medicare limit.
Seniors Who Want Full Coverage Without High Deductibles or Out-of-Pocket Costs
Plans F and G offer the most coverage and are, therefore, generally the most expensive. They’re nearly identical, except that Plan G does not cover Part B deductibles (a $257 annual expense). Neither requires copays or coinsurance. Medigap Plan G is especially popular because it covers all Medicare-approved gap expenses except for Part B.
Many positive customer reviews say they had little to no costs once they’d paid their Part B deductible. Both plans offer comprehensive coverage for many seniors’ needs, including hospital coverage, hospice care, outpatient care, skilled nursing facility coverage, and help with copayments for routine appointments.
Fun Fact: Most aging adults have health insurance through Medicare. But, they may want to consider adding supplemental insurance to manage out-of-pocket costs. In 2022, 12.5 million Medicare beneficiaries, or 42 percent of all traditional Medicare beneficiaries, had a Medigap policy.2
Seniors on a Tight Budget Who Don’t Have Frequent Doctor’s Appointments
For seniors who don’t need to visit the doctor frequently, Plan N is a less expensive option for nearly full coverage. However, you’ll be charged a $20 copay for every office visit and a $50 copay for emergency room visits. Because Plan N doesn’t include the Medicare Part B deductible, you’ll also need to pay the $257 deductible (Plan N copayments don’t count toward the annual Part B deductible).
Seniors With Chronic Health Conditions, Frequent Appointments, or Those Needing Major Procedures
High Deductible Plans F and G offer the most comprehensive coverage for the lowest monthly premiums. But, because you have to pay more than $2,870 out of pocket before benefits kick in, they’re better for those who know they’ll reach or exceed that deductible to take advantage of the benefits. These might be good options if you’re managing a chronic illness, have frequent follow-up appointments with providers and specialists, or anticipate having a surgery.
Still not sure which Medigap plan is right for you? In the video below, Medicare expert Danielle Roberts explains how to choose the right coverage for you.
How Much Do Mutual of Omaha Medigap Plans Cost?
Monthly costs for a Mutual of Omaha Medigap plan can vary by hundreds of dollars depending on your age, gender, location, and other health factors. The prices below are an estimate for a 65-year-old male in California, but your exact rates will fluctuate depending on your specific information.
Did You Know? Nationally, the cost of a Medigap plan, across all plan letters, increased by an average of 8 percent between 2024 and 2025.3
These numbers include the additional household discount of up to 12 percent (applied if two family members enroll together), which is higher than other carriers we’ve reviewed, like Aetna.
| Plan | Monthly price estimate |
|---|---|
| A | $137.63 |
| F | N/A |
| F High Deductible ($2,870 minimum annual deductible) | N/A |
| G | $176.62 |
| G High Deductible ($2,870 minimum annual deductible) | $50.67 |
| N | $122.36 |
How to Buy a Mutual of Omaha Medigap Policy
The good news is that you can apply for a Mutual of Omaha policy online. This isn’t an option with some Medigap carriers we’ve reviewed, like Colonial Penn. So, we like the added convenience. With an account, you can get same-day approval and downloadable temporary ID cards.
You don’t have to call anyone. But, if you prefer to talk to someone over the phone, you can! Keep in mind that by requesting a quote over the phone, you’re consenting to agent calls. You can call Mutual of Omaha toll-free (Monday-Friday, 8 a.m.-8 p.m. CT) or fill out a contact form to have an agent call you. There is also a live chat feature, which can be helpful when you want to ask quick questions as you enroll.
Here’s how to buy a policy online:
- Visit Mutual of Omaha’s website and create an account.
- Once you’ve created your account, you’ll see the below screen. Click “Begin Application.”
Start your Mutual of Omaha enrollment
- Answer whether you’re applying for yourself or someone else.
- Enter your personal information.
- Enter your Medicare information. You will need:
- Your Medicare card
- Medicare Part A and B effective dates
- Your Social Security number
- List of medications (over-the-counter and prescription drugs)
- Answers to the below questions:
Answer the questions for Mutual of Omaha Medigap plans
- Answer the health questions. (You can skip these if you’re in your open enrollment or guaranteed issue period.)
- Review your application by clicking “View.”
- Save your application.
- Confirm you’ve received, opened, read, and downloaded a copy by checking the red “Yes, I confirm” box shown below.
Confirm to continue with Mutual of Omaha enrollment
- Make your payment and billing selections. Your initial premium quote will be withdrawn once your application is approved and processed:
Enter a payment method for Mutual of Omaha Medigap plans
- Choose how you want to make payments (by mail or bank account) and your billing frequency (quarterly, semiannually, annually).
- Enter your city, state, and Social Security number.
- Review the Consent to Electronic Signatures and Delivery of Documents.
- Select “Yes, I agree.”
- Hit the “Submit” button!
When to Enroll for Mutual of Omaha Medigap Insurance
You can apply for Medigap insurance year-round. If you apply outside of your initial enrollment period, you could be denied coverage due to underwriting.1 If you have underlying conditions, you might also have to wait up to six months before your coverage goes into effect.
Initial Enrollment Period: This is the first time you can sign up for Medicare Parts A, B, D, and Medigap. For seniors, it’s a seven-month window starting three calendar months before your 65th birthday month and ending three months after your birthday month. For example, June birthdays have an initial enrollment period of March 1 through September 31.
If you’re applying within your initial enrollment period, coverage starts on your birthday month. If your birthday is on the first day of the month, coverage begins the month prior.
Mutual of Omaha vs. the Competition
Before deciding on a Medigap policy, it’s a good idea to evaluate the competition. This way, you can make sure you’re getting everything you need. Here’s how Mutual of Omaha compares to other popular carriers.
Mutual of Omaha vs. Aetna
Mutual of Omaha has plans in all states except Massachusetts; Aetna doesn’t offer Medigap plans in Alaska, Connecticut, Hawaii, Maine, Massachusetts, New York, Washington State, or Washington D.C. Aetna provides a 7 percent household discount compared to Mutual of Omaha’s up to 12 percent discount. Aetna has seven plans to choose from compared to Mutual of Omaha’s 4 to 7 plans, depending on your location. Read our Aetna Medigap review for more details.
Mutual of Omaha vs. Blue Cross Blue Shield
BCBS offers all 10 Medigap plans compared to Mutual of Omaha’s 4 to 7, but it does not have Mutual of Omaha’s 12 percent household discount. Reenrollment each year is automatic with both BCBS and Mutual of Omaha. But, BCBS is available in all 50 states, except Massachusetts. Visit our Blue Cross Blue Shield Medigap review to learn more.
FYI: Are you undecided about whether a Medigap or Medicare Advantage plan is best for you? Then visit our Medicare Advantage vs. Medigap page to understand the differences between plans.
Mutual of Omaha vs. Colonial Penn
Colonial Penn requires you to call an agent to get a quote and enroll, compared to Mutual of Omaha’s convenient online enrollment process. Neither company has plans available in Massachusetts, and Colonial Penn offers seven Medigap plans. Check out our latest Mutual of Omaha Medigap review for more information.
Our Methodology
Our team spent over 50 hours reviewing and comparing Mutual of Omaha’s Medigap insurance offerings. We examined cost models, overall benefits, customer support standards, and user feedback to provide a thorough analysis. Here’s a summary of the factors we assessed:
- Pricing and premiums: We conducted a detailed comparison of Mutual of Omaha’s monthly premiums against other insurance companies. We considered additional factors like out-of-pocket costs, including copayments and deductibles, along with pricing models used to calculate premiums.
- Plan availability and coverage: Insurance carriers don’t always offer all 10 standardized plans. We assessed Mutual of Omaha’s plans, including state-specific availability, and compared them to other carriers’ offerings.
- Customer support: We examined Mutual of Omaha’s contact methods and availability, as well as ease of enrollment and assistance provided during sign up. We also evaluated customer reviews and complaints.
- Added perks: All insurance carriers offer a variety of Medigap plans. But, some include discounts on vision care, dental services, prescription medications, or fitness membership. We researched and compared Mutual of Omaha’s added perks.
Final Thoughts on Mutual of Omaha
With high marks for customer service and fast and efficient claim payments, Mutual of Omaha is consistently in the top 10 carriers for Medigap coverage. But its policies can be on the higher side, especially if you don’t qualify for the 12 percent household discount. The company also only offers 4 of the 10 Medigap plans in most areas, though some states may have up to seven plans. Given its long and reputable history, Mutual of Omaha is a solid choice for older adults who want a comprehensive insurance “safety net” and can afford the deductibles. It’s also a reliable option for seniors who know they need frequent, skilled care and want to cap their out-of-pocket expenses.
Frequently Asked Questions About Mutual of Omaha
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Is Mutual of Omaha a good company for Medicare supplement?
Overall, yes. For those who can afford either a $2,870 deductible or the somewhat higher-than-average monthly premiums, it offers comprehensive options. The carrier also has a good reputation for payouts and is an overall trusted player in the health care insurance space.
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What is the deductible for Mutual of Omaha Plan G?
As of 2022, Plan G has a $239.17 deductible.4 Other than your monthly premium, there are no copays with Plan G.
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Do Medigap plan premiums increase frequently?
Most reputable insurance companies lock rates for 12 months. After that, many go up annually. That’s partly because prices are based on multiple and/or varying factors, such as age, sex, and location. When those factors change, so do prices. Different companies and states use different pricing models (community rate, age attained, or issue age) that can impact rates as well.
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How do I contact Mutual of Omaha?
You can visit the Mutual of Omaha website at mutualofomaha.com or call their toll-free number: 800-775-6000.
Mutual of Omaha. (2024). Insurance Company Overview.
KFF. (2024). Medigap May Be Elusive for Medicare Beneficiaries with Pre-Existing Conditions.
ValuePenguin. (2024). Best Medicare Plan Supplements for 2025.
Centers for Medicare and Medicaid Services. (2024). F, G, and J Deductible Announcements.