QMedic Medical Alert System: 24/7 Emergency Response for Seniors
QMedic offers several medical alert systems with extensive caregiver features, but you’ll need to call to get pricing information for some systems.
SeniorLiving.org is supported by commissions from providers listed on our site. Read our Editorial Guidelines
SeniorLiving.org is supported by commissions from providers listed on our site. Read our Editorial Guidelines
QMedic’s technology, developed by MIT scientists, sets it apart from other popular medical alert systems. QMedic offers high-tech monitoring and an insightful caregiver dashboard, which is ideal for those who want to keep a watchful eye on their aging loved one.
QMedic’s pricing structure can be seen as either a drawback or a perk. The company requires customers to pay upfront for a year of service, starting at $300 for the in-home cellular system. That breaks down to just $25 a month, however, which is the same as Bay Alarm Medical’s monthly price for a landline system (although Bay Alarm’s home cellular system is $29.95 per month). With free shipping and no activation fees, QMedic offers a pretty good deal, even though the annual fee induces some sticker shock. Below we’ll go over the value of QMedic’s four systems and explain how they stack up to competitors. By the end, you’ll be able to make an informed decision — and maybe even save some money — on a QMedic medical alert system.
QMedic at a Glance
- In-home and mobile systems available
- 24/7 U.S.-based monitoring center
- Option to call monitoring center or care contacts
- Online caregiver dashboard
- No landline required
- Wellness calls when needed
- Low-battery notifications
- 30-day money-back guarantee
- No cancellation or activation fees
QMedic vs. Other Medical Alert System Brands
With quality customer service and 24/7 monitoring, QMedic is a solid option for medical alert systems. It offers in-home, mobile, and smartwatch medical alert systems with no activation or cancellation fees. QMedic bills annually, not monthly, unlike most other medical alert systems. To compare QMedic’s offerings with other high-tech solutions, check out the top-rated providers we reviewed below.
The Fast Facts: QMedic’s Equipment and Pricing
Product | Annual subscription price | Battery life | Button-to-base range | Features |
---|---|---|---|---|
In-home Medical Alert Systems | $300 | 2 years | 1,000 feet |
|
Mobile GPS Alert Systems | $400 | Needs a 3-hour recharge monthly | N/A |
|
Mobile GPS Alert Systems + Fall Detection | Call for pricing | Needs recharge weekly for 3 hours | N/A |
|
Mobile GPS Alert X Systems + Fall Detection | Call for pricing | Needs a 3-hour recharge every 4 days | N/A |
|
Medical Alert Smartwatches | Call for pricing | Needs recharging every 2 to 3 days for 2 hours | N/A |
|
A Closer Look at QMedic’s Systems and Value
In-home Medical Alert Systems
The In-home Medical Alert Systems, QMedic’s most affordable package, is designed for in-home use and doesn’t require a landline. In the event of an emergency, simply press the help button on your lanyard or wrist to speak with an operator through the base station’s two-way speaker. QMedic gives you the option to customize how calls and alerts are routed when the help button is pressed. You can choose for calls to go to QMedic’s professional monitoring center or your chosen emergency contacts. The system’s 1,000-foot button-to-base range is ideal for one- or two-bedroom homes and can even provide protection when you’re out in the yard.
Money-Saving Tip: QMedic won’t refund you for the remaining months of unused service if you cancel after the 30-day free trial, so it’s important to make sure the system works for you. Thoroughly test your QMedic system within that 30-day window to ensure it’s a good fit.
The system costs $300 per year, which breaks down to about $25 per month. However, QMedic doesn’t offer monthly or quarterly payment options like most other providers do, but it’s pretty affordable when broken down by month. For example, Medical Guardian’s annual price for a similar system is around $117 higher.
QMedic offers robust caregiver insights and proactive care features. For example, if the system detects abnormal activity, it will initiate a wellness call to check in and make sure you’re all right. It’s this kind of high-tech, proactive monitoring that makes QMedic worth it. Although $300 is a big chunk of change to hand over upfront, it is less per month than other providers charge, and QMedic has valuable features you won’t get from competitors.
Mobile GPS Medical Alert Systems
For protection on the go, QMedic offers a mobile GPS system powered by AT&T or Verizon cellular service. This all-in-one system can be worn around your neck at home or while you run errands, travel, or exercise, so it’s a great wearable companion for older adults who are busy bees. With a $400 annual cost, this mobile system breaks down to about $33 per month. That is roughly $100 more per year than the In-home Medical Alert Systems. Considering the mobile protection it offers, we think it is worth the bump in price for active users.
The mobile system’s one-month battery life is impressive. Many other mobile systems we’ve reviewed, such as the On the Go from Lifeline, have a battery life of just a few days, and the company recommends daily recharging. The On the Go mobile device is also $11.95 more per month than QMedic’s Mobile GPS Medical Alert System. If you don’t mind that QMedic’s system is a little bulkier than On the Go, you’ll get a much better battery life and save a decent amount per year.
Another perk of QMedic is that you don’t have to pay any additional equipment fees; you’ll only pay the annual service fee. Other providers we’ve reviewed, like Lively, charge equipment fees, along with extra costs for add-on medical alert services. With QMedic, most of the medical alert features are included in the $400 annual price. We appreciate that QMedic doesn’t make users fuss with add-on costs or equipment fees. However, if you’re looking for accessories like jewelry pendants or wall buttons, you’ll want to consider other providers.
Mobile GPS Alert Systems + Fall Detection
At 2.6 ounces, QMedic’s Mobile GPS Alert Systems + Fall Detection is a little heftier than the company’s Alert X Systems + Fall Detection, but we love its sleek design and large, easy-to-use help button. Plus, it needs to be charged only once a week!
You can use the device as a pendant or clip it to a belt, but fall detection works only when worn as a pendant. That’s pretty standard for medical alert systems. Its optional real-time continuous location tracking can provide caregivers with peace of mind when the user is out and about. That feature isn’t available on many similar devices, such as Life Alert’s mobile device.
Mobile GPS Alert X Systems + Fall Detection
QMedic’s Mobile GPS Alert X Systems + Fall Detection pendants are incredibly lightweight at 1.3 ounces. That’s half the weight of the Mobile GPS Alert Systems + Fall Detection. One drawback to the lighter system is that it doesn’t have as long a battery life as the Mobile GPS Alert Systems. It requires a recharge every four days. Like the Mobile GPS Alert Systems + Fall Detection, only the pendants will detect falls, which some older adults may not like wearing. Having optional fall detection with one device rather than two is a plus, though, which can be the case for some other products, such as MobileHelp’s Solo system.
The Mobile GPS Alert System works only with Verizon, but the GPS Alert X System works with both Verizon and AT&T. That means the GPS Alert X may be a better choice if you spend a lot of time in places where AT&T has strong coverage.
Medical Alert Smartwatches
QMedic’s Medical Alert Smartwatches look like a regular watch; however, it connects wearers with 24/7 emergency protection anywhere with cell service. They offer optional fall detection, too, which is a plus for people who don’t want to wear a fall detection pendant. We like the watch’s easy-to-read face with brightly colored numbers. There are multiple band options, so you can customize the watch to your style.
The watch also offers optional direct contact monitoring, which enables a list of contacts to log in to the QMedic dashboard and view the wearer’s data at any time. Caregivers can also call into the device to check in with their loved one. A simple SOS button connects with an operator in seconds, which makes it a great option for people who are still active and independent, but who would benefit from the peace of mind knowing help is available at any time.
How to Get the Best Deal With QMedic
QMedic is pretty affordable, but there’s always a way to get a better deal, right? We recommend calling QMedic’s customer-service line to ask about seasonal deals. When we tested QMedic’s products, the company’s customer-service representatives were friendly and helped us choose the best system for our budget. The nice thing is that QMedic doesn’t charge shipping, activation, installation, or equipment fees, so you don’t have to worry about dodging pesky add-on costs. QMedic’s transparent pricing earns a thumbs-up from us!
FYI: With QMedic, you’ll lease your equipment rather than purchase it outright. If you decide to cancel your service, you’ll mail the equipment back to the company.
Medicare won’t pay for medical alert systems, but in many states — including Arkansas, Arizona, Colorado, Florida, Massachusetts, and Texas — you may be eligible for coverage or reimbursement for your QMedic costs if you’re on Medicaid or a Medicare Advantage plan. Ask a QMedic representative if your health plan covers a QMedic system, or call your insurance provider to see if it covers medical alert devices.
Is QMedic Right for Me?
QMedic is designed for older adults and caregivers who want in-depth activity tracking and 24/7 protection. Since the system can track sleeping patterns, activity, and whether or not the user is wearing the device, we recommend it for older adults who:
- Have memory loss. Cognitive decline is on the rise, which can be an early sign of Alzheimer’s disease or QMedic’s simple reminder to put on the help button and change or charge the batteries is beneficial for older adults with memory loss. Plus, the detailed activity tracking makes it easy for caregivers and loved ones to check in.
- Are prone to wandering. Another symptom of dementia is wandering or getting lost. QMedic’s Mobile GPS Medical Alert System provides GPS tracking and caregiver alerts, which could be lifesaving features for those who wander.
- Live alone. If you are among the 14.7 million older adults who live alone, a medical alert system can provide peace of mind that help is right at your fingertips in an emergency. QMedic’s caregiver dashboard also provides valuable insights and trends for family members who live far away.
- Need two help buttons. We’ve reviewed competitors, like Alert1, that offer discounts for monitoring a partner or a roommate. Similarly, QMedic lets you add a second help button to your in-home cellular system at no added cost. Just keep in mind that only one button can monitor activity; however, if you’re just looking for medical alert protection on the second button, this shouldn’t be an issue.
Final Thoughts on Pricing and Value for QMedic
QMedic is one of the more affordable medical alert providers. Starting at $300 or $400 for an annual subscription, the company provides comprehensive monitoring for seniors and helpful insights for caregivers with no hidden fees. We wish QMedic offered monthly or quarterly payments like most of their competitors do, but QMedic’s annual fees are lower than most competitors’, so they provide great value at a low cost. As long as you plan to keep your system for a while and don’t mind paying for 12 months of service in advance, QMedic is worth the upfront investment.
Frequently Asked Questions About QMedic
-
Does QMedic offer fall detection?
No. Since fall detection systems are prone to false alarms, QMedic does not offer it as a feature.
-
How much does a QMedic system cost?
The QMedic Cellular Medical Alert System is $300 per year, while the QMedic Mobile GPS Medical Alert System is $400 per year.
-
How long is the base station battery life?
In the case of a power outage, the base station will last 24 hours on the backup battery.
-
Should I wear the QMedic help button at night?
Yes, it is a good idea to wear your help button at night. That way, if you get up in the middle of the night, you can be sure you’ll have help if needed.
-
When does the 30-day money-back guarantee start?
QMedic’s 30-day money-back guarantee starts the day you receive your system in the mail.
-
Does QMedic have a landline system?
No. QMedic offers an in-home system powered by cellular service and a GPS mobile system that provides protection for seniors outside the home.